Terms & Conditions / Cancellation Policy

Primary tabs

Booking and Cancellation Policy

A full deposit will be taken at the time of booking. No-shows will result in a full charge to the guest. Hawaii does experience times of inclement weather. Guests may request to change their reservation without a penalty if beach and pool operations must close due to inclement/severe weather. Cancellations must be received at least 48 hours prior to a reservation time to qualify for a refund and will be subject to a 4% service charge.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including you IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone."

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.